Getting to know : David Ippersiel
David Ippersiel General Manager of Phuket Marriott Resort and Spa, Nai Yang BeachWhat is the your background and what makes you choose to work in hotel industry?
The newest Marriott Resort in Phuket has just opened in Nai Yang, its General Manager, David Ippersiel, has over 24 years experience working in the hospitality industry and to him it’s not only a job, it’s a passion.
I was born in Belgium and was fortunate enough to live abroad at a very young age, much of my younger life was spent living in hotels, with less time being spent at my actual home. During these stays at hotels I would mingle with the associates and spend countless hours back of house. I knew from there on that I wanted to be in the hotel industry.
I was fortunate to be able to join the Hotel School of Lausanne, Switzerland with higher studies in Hotel and Restaurant Management (with honors) and a Diploma in Marketing, Food and Beverage, Finance and Engineering and from there on I went on to join various international hotels chains around the world.
I have 24 years experience in hospitality and began my career with Marriott International in 1998 at JW Marriott Dubai where I was first employed as a Sales Manager and later became Director of Sales. In 2002, I joined Warsaw Marriott as Director of Sales and Marketing and was awarded the title of International Director of Sales and Marketing of the Year in 2003.
I also took the role as Area Director of Sales and Marketing, Western Europe where I was in charge of 18 hotels across Western Europe. I worked as a General Manager at the Renaissance Tlemcen, Algeria before relocating to Phuket to take on the position of General Manager at Phuket Marriott Resort and Spa, Nai Yang Beach.What are Phuket Marriott Resort and Spa, Nai Yang Beach’s outstanding points compared to the other island resorts?
Resorts in Phuket are more or less all the same, they all provide guests with well-appointed rooms, great food and beverage venues, pools and beach facilities. However, what I personally think makes our hotel different is our “art” of hosting our clients. In addition, the key to our success will be based on the selection of our “associates” (employees) and the training we provide them with.
I also believe that Nai Yang Beach is one of the very few pristine and traditional Thai beaches left on the island where our guests can experience the true taste of what Thailand has to offer.What are the short term and long term plans/projects for Phuket Marriott Resort and Spa, Nai Yang Beach?
The short term plan is to successfully open the resort and make sure that we deliver on our promises. We will focus our attention on making sure that we deliver a fantastic service and a memorable stay. Keeping it simple and making sure that we stay local in our approach by delivering an authentic service and making sure that our food and beverage offerings reflect the expectation of what our guests look for when traveling to the island.
Phuket Marriott Resort and Spa,
Nai Yang Beach 92 Moo 2, T. Sakoo, Phuket 83110
Tel: +66 (0)76 625 555www.marriott.com